When you install Dial-Up Networking using the Add/Remove Programs tool in Control Panel, you may experience the following symptoms:
When you double-click Make New Connection in Dial-Up Networking, you may receive the following error message:
- Rundll32 has performed an illegal operation and will be shut down.
When you attempt to connect to the Internet and you have Dial-Up Networking configured to dial automatically, you may receive one of the following error messages:
- Rnaapp.exe caused an invalid page fault in module kernel32.dll
- Rnaapp caused an invalid page fault in module rnaapp.exe.
These error messages can occur if you are running the retail version of Windows 95, and you install Dial-Up Networking using a Microsoft Windows 95 OEM Service Release 2 (OSR2) CD-ROM.
To resolve this behavior, use one of the following methods:
Obtain the Dial-Up Networking 1.3 Performance and Security Update from the following Microsoft Web site:
http://www.microsoft.com/windows95/
and/or
Uninstall Dial-Up Networking using the Add/Remove Programs tool in Control Panel, and then install Dial-Up Networking using a retail version of Windows 95.
NOTE: If you receive any file version conflict messages, click No to replace the existing files on the hard disk.
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